Payment Policy

Effective Date: December 15, 2025

This Payment Policy outlines the methods of payment accepted by Glock Retailers (“Company,” “we,” “us,” or “our”) for purchases made on glockretailers.com . All payments must be received and cleared before any order can be processed and shipped, especially for regulated items like firearms.

1. Accepted Payment Methods

We accept the following payment methods:

Credit Cards (Processed securely by third-party payment gateways)
Bank Transfer (Wire Transfer / ACH Transfer)

2. Credit Card Payments

A. Security and Processing

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
Security: All credit card transactions are processed through secure, PCI-compliant third-party payment gateways. Glock Retailers does not store your full credit card information on our servers.
Billing Address Verification: For security and fraud prevention, your billing address and phone number must exactly match the information on file with your credit card issuing bank. Orders that fail the Address Verification System (AVS) check may be delayed or canceled.

B. Authorization and Charge

When you place an order, a pre-authorization hold may be placed on your card for the total order amount.
Your card will be officially charged only when the order is ready for processing and fulfillment (ie, when an FFL is verified or the item is pulled for shipment).

C. Fraud Screening

Due to the nature of our products, all credit card orders undergo strict fraud screening. If your order is flagged for high risk, we may require additional verification (eg, photo ID, utility bill) before processing. Failure to provide verification may result in the cancellation of your order.

3. Bank Transfer Payments (Wire/ACH)

A. When to Use Bank Transfer

This option is ideal for customers who prefer not to use a credit card online, or for very large orders.

B. Bank Transfer Procedure

Place Your Order: Select “Bank Transfer” as your payment method during checkout. This will generate your order number and place the items on a temporary hold.
Receive Instructions: You will receive an email confirmation containing our detailed bank transfer information (Bank Name, Routing Number, Account Number).
Initiate Transfer: Go to your bank (in person or online) and initiate a transfer to Glock Retailers.
- CRITICAL: You MUST include your Order Number in the memo field of the transfer. Failure to do so will cause significant delays in matching the payment to your order.
Confirmation and Processing:
- Allow 2-5 business days for the transfer to arrive and clear our bank account.
- Your order will only be processed once the funds have fully cleared.

C. Transfer Expiration

If we do not receive the full payment via bank transfer within 7 business days of the order date, your order will be automatically canceled, and the item will be returned to inventory.

4. General Payment Terms

A. Currency

All transactions are processed in United States Dollars (USD) .

B. Non-Payment or Payment Failure

If a credit card payment is declined, or a bank transfer fails, we will notify you immediately. You will have 48 hours to provide an alternate form of payment before the order is automatically canceled.

C. Taxes and Fees

The total price calculated at checkout includes the product price, shipping charges, and all applicable state sales taxes. Customers are responsible for any fees charged by their own bank for initiating a bank transfer.

D. Refunds

Refunds for orders paid by Credit Card will be processed back to the original card within 5-7 business days. Refunds for orders paid by Bank Transfer will be processed via a refund check or transfer back to the originating bank account.