Contact Us

We are dedicated to providing excellent customer service and expert assistance for all your GLOCK needs. Whether you have questions about FFL transfers, need help with an order, or require technical support, our team is here to help.

Get in Touch

Phone Support (Best for Urgent Issues)

For the quickest response regarding order status, FFL coordination, or urgent questions:

Detail Information
Primary Phone +1 (479) 437-7189
Hours Monday – Friday: 9:00 AM – 5:00 PM (CST)

Email Support

For detailed inquiries, FFL submissions, or technical questions, please email the appropriate department. We strive to respond to all emails within one business day.

Department Email Address Purpose
Sales & General Inquiries sales@glockretailers.com Product questions, inventory, technical details, general information.
FFL & Compliance sales@glockretailers.com FFL license submissions, transfer questions, compliance verification. (Please include your Order Number!)
Returns & Warranty sales@glockretailers.com Return Authorization Requests (RMA), and manufacturer warranty guidance.

Business Address

Our compliance and administrative operations are based at the following address. Please note: This location is not a retail storefront and is not open to the public for walk-in sales or FFL transfers.

Detail Information
Glock Retailers 1930 Air Lane Drive
City, State, Zip Nashville, TN 37210

FFL Dealers: Submitting Licenses

If you are an FFL dealer submitting your license for a customer’s order, please EMAIL the license copy to sales@glockretailers.com and include the customer’s name and order number for immediate processing.

Frequently Asked Questions (Quick Answers)

  • Where is my order? Check your shipping confirmation email for a tracking link. For firearms, confirm that we have received the FFL copy from your dealer first.

  • How do I send you my FFL? We prefer to handle FFL coordination directly with your chosen dealer. If you need to send it, please email it to sales@glockretailers.com .

  • What is your return policy? Firearm sales are final upon acceptance of the transfer. Accessories are returnable within 30 days. See our Refund Policy for full details.